FAQ

1Are My Chef Meals ready to eat?
Yes, all of our meals are plated into eco-friendly, BPA Free, reusable, microwavable containers and ready to eat after heating.  You can heat up your meal using a microwave at your home or office by using the following instructions:

Microwave
  • Before placing in microwave, open the top lid. Microwave times may vary, the time posted are for a 1000w microwave.
  • A Regular meal should be microwaved for 1:30min to 2:00min
  • A Large meal should be microwaved for 2:00min to 2:30min
  • A Bodybuilding meal should be microwaved for 2:00 to 2:30min
You can also heat your meal using an oven in an oven safe container by using the following instructions:

Oven
  • Preheat oven to 350°F
  • Move meal into an oven safe container, the plastic containers are intended for microwave use only
  • Heat for 8-10 minutes to internal temperature of 165°F
2How long do My Chef Meals last at home?
My Chef Meals are freshly made each week with no preservatives, so eating them soon after the purchase date is best.  Our meals will last up to 7 days in your refrigerator since we chill the food immediately after cooking to ensure freshness.
3Do you use only organic and natural ingredients?
We use organic ingredients as often as possible, but organic is just one of many characteristics we use to evaluate the food we buy. Ultimately, we attempt to obtain the highest quality food using ingredients that are sourced as close to us as possible. We believe in food that has been minimally processed, thereby maintaining the most nutrients. Additionally, we recognize that some purveyors that aren’t certified organic, use responsible, sustainable methods in their production practices. We now prepare everything in-house now that we make our own seasonings.
4How much food is in each container/size?
We currently have 3 sizes:
  • Regular – 16oz container, 4oz of protein (post-cooked weight) and ¾ cup of vegetables
  • Large – 28oz container, 6oz of protein (post-cooked weight) and 1 cup of vegetables
  • Bodybuilding – 28oz container, 6oz of protein (post-cooked weight), 1 cup of vegetables and 1 cup of carbohydrates
5Am I cooking my meals in the microwave?
No, all of our meals are prepared fresh and plated into microwavable containers, and then chilled to ensure freshness.  A microwave or oven is only used to apply heat to the meal.
6Do you deliver?
Yes!  Learn all about our delivery options and area here.
7How are my meals packed?
All of our items arrive in reusable, recyclable, 100% BPA-free, microwave-safe, dishwasher-safe containers.  All items are put into My Chef Meals branded insulated bag with ice packs. Please save your insulated bag and ice packs, we will pick them up on your next delivery in our efforts to reduce waste and be environmentally considerate.
8Do you deliver to businesses or just residences?
We are now delivering to both!  Please leave us detailed instructions in the Order Notes during checkout, with the best way to make your delivery if you work at a business with a parking garage.
9When will it arrive?
Your order will typically arrive within a 4-hour window on your delivery date, with orders usually arriving in the late afternoon.  When your fresh meals arrive, please refrigerate immediately to ensure the best quality!
10What if I have a guard gate?
If you reside in a gated community, please advise the security guard to allow deliveries from My Chef Meals, or please type in your gate code in the Order Notes section of your order.  Our delivery team can then bring your meals right up to your door!  If you are not home to receive it, we are happy to leave it on your front porch in our insulated delivery bags and ice packs that will ensure food quality for up to 8 hours.
11I don't see my zip code!
If you don't see your zip code on the list, our kitchen is available for pick ups on Sunday afternoons (3:30pm - 7:00pm) or Monday mornings (8:30am - 12:00pm). Please also let us know so we can look into adding it in the future.  You can email info@mychefmeals.com